The Project

Hertfordshire Zoo needed a modern PA system to support daily announcements, special events, and visitor engagement throughout the site. The new installation had to provide clear, reliable sound across extensive public areas, ensuring consistent communication for both staff and visitors. Heritage AV was selected to design and install a robust, tailored system that meets the zoo’s unique requirements and now serves as its ongoing PA supplier, continually expanding the system as the zoo grows.

Challenges & Objectives

• Covering large, open visitor areas with consistent sound while managing variable acoustics
• Ensuring the PA system is robust and weather-resistant for outdoor use
• Delivering simple operation for non-technical staff during daily announcements
• Integrating new systems without disrupting the zoo’s daily operations

Key Features

• Distributed outdoor loudspeakers for wide-area coverage
• Digital audio processing for clarity and reliability
• Wireless microphone system for keepers and staff demonstrations
• Easy-to-use control system with pre-set audio levels for different events
• Custom cabling and discreet fixtures to preserve the zoo’s natural aesthetic

Solution

Heritage AV delivered a durable and easy-to-operate PA and lighting system that ensures both staff and visitors benefit from clear communication and professional event presentation. The audio system provides wide coverage with robust wireless options, while the lighting system enhances both everyday visibility and the atmosphere for special events. Together, these upgrades have modernised Hertfordshire Zoo’s facilities, improving both the visitor experience and operational flexibility.
The result is a system that enhances the visitor experience, strengthens the zoo’s outreach and education goals, and ensures long-term reliability in a demanding environment.